£14.50
| Weight | 200 g |
|---|---|
| Dimensions | 10 × 10 × 10 cm |
Only logged in customers who have purchased this product may leave a review.
Depending on your selection during checkout the products will be delivered either by courier service or Royal Mail first class post. Purchases made after 1 pm are not guaranteed to be dispatched the same day, although most of the time we are able to dispatch until 4 pm. Royal Mail deliveries usually take from 1-3 days and delivery times depend on them. Please select courier service during checkout if you need the part urgently we advise you to select next day delivery.
Our refund and returns policy last 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.Any damage caused to the manufacturer’s packaging will result in the rejection of the return; this includes the manufacturer’s seal is broken. Note: When you return faulty parts customer pays return postage. Please ensure whilst buying, that the part you are buying is the correct one required, as we charge a 20% restocking fee.
Items that are not required or wrongly purchased must be returned in their original packaging and will be subject to a 20% restocking fee
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular-priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}..
To return your product, you should send your product to:
1-4 WINGROVE HOUSE
PONTELAND ROAD
NEWCASTLE UPON TYNE
NE5 3AJ
UK
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at hi@heatingandcateringparts.com for questions related to refunds and returns.
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